How to Save A Failing Business

If your business isn’t doing as well as it was or as well as it should, there are a few
areas to look at:

Staffing….

• How friendly are they?
• Are they still motivated?
• Is there anything you
• do that demotivates them?
• Staff represent you and your business so they are a valuable asset that should be valued.
• Good staff will move on if they are unhappy,
• because they can.
• Maybe they need refresher training.
• Maybe they would like a development plan.
• Hold one to one discussions and find out how they feel.
• Also consider what physical impression they give, is personal hygiene an issue?

Your "Shop Front"...

• If you have a physical premises, start by looking at your kerb appeal
• Does it need a lick of paint or modernised signage?
• Do people know you are trading or does it look closed or unappealing?
• When you enter (does the front door open easily?)
• What first impressions do customers get?
• Is it clean and light?
• Do you play music?
• Is it the right volume and aimed at your target market?
• If you sell clothes, are they neat and easy to look at or is it hard work, like a jumble sale?

Marketing...

• Have you got your marketing and advertising right?
• Do you have a social media presence?
• Is it maintained and kept updated?
• Could you sell your products online?
• Have a look at Shopify for opening an online store
• Do you run promotions or loyalty schemes (if appropriate for your business type)?
• Are your prices still competitive?
• Have you recently checked the competition?
• Have you recently done any market research?
• Are your customers after something different now?
• Are you still sourcing products or materials from the best place?

Do you need to re brand and do a business make over?

Sam’s Office Services can visit your premises, physically or virtually and produce a report with advice on
areas for improvement and how to go about it.

We also work with various tradespeople, should you require this - www.AshesPropertyServices.com